FAQs

Frequently Asked Questions – ZenvoroQ Hair Growth Serum

1. How does the ZenvoroQ Hair Growth Serum work?

Our serum combines 3% Rosemary, 3% Redensyl, and 2% Anagain—scientifically-backed ingredients that boost scalp circulation, block DHT, and activate dormant hair follicles to promote thicker, fuller hair.

2. Who can use this serum?

The serum is suitable for both men and women of all hair types. It’s especially effective for those experiencing early to moderate hair thinning or hair fall.

3. How often should I use it?

Apply the serum twice daily on a clean scalp, preferably moring and night. Consistent use is key for optimal results.

4. How long does it take to see results?

Results may vary, but most users begin noticing visible improvements in 8–12 weeks of regular use.

5. Does it leave the scalp oily or greasy?

No. Our roll-on serum is designed to be lightweight and non-greasy, with fast absorption and no sticky residue.

6. Is it safe for sensitive skin?

Yes. The serum is paraben-free, sulfate-free, and formulated without harsh chemicals. 

7. Can I use it with other hair products or treatments?

Yes, but apply the ZenvoroQ serum first on a clean, dry scalp before layering with other products. It pairs well with most shampoos, conditioners, and styling products.

8. Can it be used on colored or chemically-treated hair?

Absolutely. The serum is gentle and color-safe, making it suitable for use on dyed or chemically-treated hair.

9. What makes ZenvoroQ different from other hair serums?

We combine clinical ingredients with clean beauty standards, delivering visible results without compromising your scalp health. The precision roll-on design also ensures zero mess and targeted application.

10. Where is ZenvoroQ Hair Serum made?

Our products are formulated and manufactured in certified facilities, following strict quality and safety standards.

📦 Orders & Shipping

5. Will I receive a confirmation email after I order?
Yes! Once your order is placed, you will receive a confirmation email with your order number and summary. Please check your spam or promotions folder if it doesn’t appear within a few minutes.

6. How can I track my order?
After your order ships, we’ll send you a shipping confirmation email with a tracking link. You can also enter your order number on our [Order Tracking Page].

7. What are your shipping times (non-holiday)?
Orders are processed within 1–3 business days and typically delivered within 5–10 business days, depending on your location. Please note this does not include weekends or national holidays.

8. Do you ship internationally?
Currently, we ship to select countries. Please check our [Shipping Policy] for details.

9. Why did I receive a package with a different logo than expected? 

We’ve recently updated our brand with a fresh new logo and packaging design to better reflect our quality and commitment to our customers. During this transition period, some orders may still arrive in our previous packaging while we finish using our existing stock. Rest assured, the product inside is exactly the same high-quality formula you know and trust—only the outside look has changed.

💬 Support & Returns

9. What if I entered the wrong shipping address?
Please contact us within 12 hours of placing your order at [support@zenvoroq.com]. Once the order is processed, we may not be able to make changes.

10. What is your return policy?
We offer a 90-day return window. Please review our [Returns & Refund Policy] for complete guidelines.